Terms and Conditions

Welcome to CleanOps Solutions Pty Ltd (“CleanOps,” “we,” “our,” or “us”). By using our website https://www.cleanops.com.au or engaging our services, you agree to these Terms and Conditions. Please read them carefully, as they outline your rights and our obligations under Australian law.

Website Use and Cookies
Our website uses cookies to ensure proper functionality and to enhance your browsing experience. Some cookies are essential and cannot be disabled, while others are optional. By using our website, you consent to the use of cookies in accordance with our Privacy Policy. You may adjust your browser settings to block non-essential cookies at any time.

Intellectual Property
All website content—including text, graphics, logos, and images—is the property of CleanOps Solutions Pty Ltd and its licensors. You may view or download content for personal use only. You may not copy, distribute, sell, or reproduce any material without our written consent.

User Comments and Submissions
Where our website allows comments or customer feedback, CleanOps does not endorse user-submitted content and is not responsible for any liability arising from such material. By submitting content, you confirm you own or control all rights to it, and you grant CleanOps a non-exclusive right to use, modify, or display that content in any format.

Links to Our Website
Certain organizations—including government agencies, search engines, and online directories—may link to our website without prior approval if the link is appropriate and not misleading. Any other organization must request permission to link to our site. Approved links must use our business name, website address, or descriptive text but may not use our logo or branding without consent.

Links to Other Sites
Our website may contain links to external websites operated by third parties. CleanOps has no control over such sites and is not responsible for their content, privacy practices, or accuracy.

Service Warranties under Australian Consumer Law (ACL)
Our cleaning services come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to:

• Services carried out with due care and skill.

• Services reasonably fit for the purpose discussed.

• Completion of services within the agreed or reasonable timeframe.

If we fail to meet these guarantees, you may be entitled to have the services re-supplied, a refund, or compensation for any foreseeable loss.

Quotes, Pricing, and Payments
All service quotes are estimates only unless confirmed in writing as fixed-price. Pricing may vary based on actual scope, access conditions, and time taken. Payment terms are outlined in our invoices and must be met by the due date.

Limitations of Liability
While we take every precaution to protect property and deliver high-quality service, CleanOps will not be responsible for:

• Pre-existing damage or wear on surfaces, fixtures, or furnishings.

• Indirect or consequential losses not caused by our negligence.

• Damage caused by incorrect information or instructions provided by you.

Nothing in these terms limits liability where it cannot be excluded under law, including for personal injury or fraud.

Changes to These Terms
We may update these Terms and Conditions periodically. Any changes will take effect immediately when published on our website. Continued use of our website or services constitutes acceptance of updated terms.

Contact Us
If you have any questions about these Terms and Conditions or our services, please contact CleanOps Solutions Pty Ltd directly at cleanopsslution@gmail.com.